Frequently Asked Questions

We provide residential moving for houses, apartments, and units, as well as commercial and office moving across Perth and Western Australia. We also handle single-item pickup and delivery, loading and unloading services, end-of-lease or move-out moves, and furniture and appliance moving. Heavy items over 100 kg can be moved with advance notice so we can plan the right handling and equipment.

Yes. If you only need a single item moved—such as a fridge, washing machine, couch, or a large piece of furniture—we can organise pickup and delivery as a dedicated job. We’ll still quote based on distance, access, and handling needs, so it’s priced fairly and planned properly, just like a full move.

We do, including loads over 100 kg, as long as you tell us in advance. Heavy items need extra planning for safe lifting, protecting floors and doorways, and choosing the right approach for stairs or tight access. When you share the item details early, we can advise what’s needed and ensure the move is carried out in a controlled, careful way.

We cover Perth metro and all of Western Australia, including regional areas. The easiest way to confirm your route is to share your pickup and drop-off suburbs when requesting a quote, and we’ll plan the move based on the distance, access, and timing. If your move includes remote locations, we’ll factor travel time and logistics into the quote so there are no surprises.

Yes. We provide commercial and office moving across Perth and WA. We focus on careful handling, efficient loading, and clear coordination so your business can relocate with minimal disruption. When you request a quote, we’ll ask about access, parking, and what items you’re moving so we can allocate the right truck size and plan the move sensibly.

Yes. If you have your own truck, trailer, or moving container and only need help with the heavy work, we can assist with loading and unloading. This service is ideal when you want professional handling for bulky furniture and appliances without booking a full pickup and delivery. We’ll still confirm access details and item types so the crew arrives prepared.

We use quote-based pricing rather than publishing hourly rates because every move is different. Your quote is based on the real details of your job, including locations, access, item volume, and any special handling such as heavy items or multiple flights of stairs. This approach helps you understand the expected cost upfront, and it keeps pricing fair and transparent.

No. We don’t list hourly rates because they can be misleading when moves vary so much in access, distance, and item requirements. Instead, we provide a tailored quote after we understand what you’re moving and how the property access works. This gives you clearer expectations and helps avoid pricing surprises.

To provide an accurate quote, we need your pickup and drop-off addresses (or suburbs), the preferred move date, and a clear idea of what’s being moved. Access details matter too, such as stairs, lift availability, narrow hallways, parking, and how far items must be carried from the door to the truck. The more specific you can be, the more accurate and reliable your quote will be.

Yes. You can call us and request a quote directly. Phone quoting is often faster because we can ask follow-up questions immediately and make sure we understand your item list and access conditions. If it’s easier for you, you can also submit the online quote form and we’ll contact you to confirm the details.

Yes. You can request a quote through our online form, and we’ll follow up to confirm the key details we need. Online requests are useful if you’re busy during work hours or if you want to submit your information in one go. After we review it, we’ll contact you to clarify anything needed before finalising your quote.

Yes. We handle end-of-lease and move-out moves across Perth and WA. These moves often involve tight timeframes, apartment access rules, and stairs or lifts, so we focus on planning and efficient handling. When you request a quote, tell us your lease handover date and any access constraints so we can schedule the move appropriately with at least 24 hours’ notice.

Yes. We move apartments and units, including properties with stairs. To avoid surprises, it’s important to tell us how many flights of stairs are involved and whether lifts are available. Stair access can affect handling time and staffing, and it may involve a stair charge depending on the property and move requirements.

Stair charges can apply when stairs affect the handling and time required for safe carrying. Our current stair charge guidance is based on the number of flights and the difficulty of access, and it can also change if items are over 100 kg or access is unusually challenging. When you request a quote, tell us the number of flights and any heavy items so we can confirm the applicable stair charge clearly before you book.

Yes. We use trucks ranging from 2-ton to 12-ton, which helps match the vehicle to your move rather than forcing a one-size-fits-all option. Choosing the right truck size can reduce delays and avoid unnecessary trips. When you share your item list and property type, we’ll recommend the best truck for your move.

Yes. Our trucks are set up for removals and include tail lifts and ramps to support safer loading and unloading. We also carry practical moving equipment such as straps, moving blankets, trolleys, dollies, and a tool kit to help secure items and reduce the risk of damage during transit and handling.

Our standard crew is two movers plus a driver, which suits many residential and small business moves. If your move needs extra hands due to heavy items, difficult access, or larger volumes, additional helpers can be arranged when discussed during the quoting and booking process. The key is to share the full picture early so we can schedule the right team.

Yes. If your move involves multiple flights of stairs, long carry distances, large furniture, or a higher volume of items, we can discuss adding extra helpers during the quote stage. This can improve efficiency and reduce strain on items and property, especially when access is tight or there are time constraints.

Yes. Furniture and appliance moving is a core part of what we do. We handle common household items such as couches, beds, wardrobes, fridges, and washing machines, and we use equipment like blankets, straps, trolleys, and dollies to support safer handling. Tell us what you’re moving and any access issues so we can plan the safest approach.

No. We don’t provide packing materials or packing and unpacking services. Our focus is on professional moving, pickup and delivery, and loading and unloading. If you have items already packed and ready, we’ll handle the careful transport, and if you have large items, we’ll plan the loading and unloading based on access and handling needs.

No. We don’t offer storage services. We specialise in removal and relocation services, including residential and commercial moving, single-item delivery, and loading and unloading. If you need storage, you’ll need to arrange that separately, and we can then move your items to or from your chosen location as part of your quoted job.

Yes, interstate moving is available on request. Because interstate relocations vary widely based on distance, scheduling, and item requirements, we confirm details carefully before quoting. If you’re planning an interstate move, share your locations, timeframe, and item list so we can advise on options and availability.

Yes. We provide local moving services across Perth metro, including houses, apartments, and units. Local moves still require good planning around access, parking, and the item list, so we treat them with the same care and preparation as longer relocations. With at least 24 hours’ notice, we can schedule the right crew and truck size.

Yes. We operate across Western Australia, including regional areas. Regional moves can involve longer travel times and route planning, so we build that into the quote after confirming the pickup and drop-off details. If your move is to a remote area, let us know early so we can confirm timing and logistics clearly.

We operate every day of the year, including weekends and public holidays. This helps customers book the day that fits their schedule without being pushed into weekday-only availability. Your quote is based on the move details rather than the day of the week.

We accept bank transfer and EFTPOS. We do not accept cash. This keeps payments secure and easy to track for both you and our team, and it supports a smoother booking and completion process.

A 50% deposit is required to secure your booking once the quote is accepted. The deposit confirms your move date and allows us to lock in the crew and truck. The remaining 50% is due immediately after the move is completed, so everything is finalised on the day.

No. Once your booking is confirmed and the deposit is paid, the deposit is non-refundable. The deposit secures your scheduled time and covers initial planning and allocation costs. If you’re unsure about dates or access, it’s best to double-check your details before confirming the booking.

The remaining 50% balance is due immediately after the move is completed. This keeps the process simple and transparent, and it means you can focus on settling in rather than managing payment later. We’ll confirm payment details during booking so you know exactly what to expect on move day.

Yes, advance booking discounts may be available depending on scheduling and the details of your move. Because each job is quoted individually, we don’t advertise fixed discount amounts, but you can ask about discounts when you request your quote. Booking earlier also improves your chances of getting your preferred date and time.

We protect items through careful handling and the right equipment on the truck, including moving blankets, straps, trolleys, dollies, ramps, and tail lifts. We also plan the loading and unloading based on access conditions so items are carried, positioned, and secured properly. The best way to support protection is to share accurate item and access details upfront so we can prepare and avoid last-minute risks.

Before move day, confirm your booking details, ensure items are ready to move, and make sure we have accurate access information. If there are building rules, lift booking requirements, narrow access points, or parking restrictions, tell us early so we can plan the safest approach. Clear pathways and confirmed access help the move run smoothly and reduce delays.

Yes, but heavy items over 100 kg require advance notice. This is important for safety and planning, especially if stairs or tight spaces are involved. When you tell us the weight and type of item ahead of time, we can confirm what’s needed, schedule appropriately, and quote accurately.

Yes. Single appliances such as fridges, washing machines, and dryers are common jobs for us. We’ll quote based on the pickup and drop-off locations and the access conditions, such as stairs or narrow doorways. Let us know if the item is especially heavy or if there are multiple flights of stairs so we can plan correctly.

We can discuss timing options during the quote and booking stage, depending on availability and the details of the job. Office moves often need coordination around building access, loading zones, and lift bookings, so it’s best to request your quote early and explain your preferred timing. With at least 24 hours’ notice, we can advise what’s possible.

Move time depends on factors like the number of items, distance, and property access, including stairs, lifts, parking, and carry distance. Once we understand your move details, we can set clear expectations and plan the job to run efficiently. Accurate information at the quote stage helps us estimate time more reliably.

Yes. Tight access, narrow hallways, apartments, and limited parking are common challenges in Perth and regional WA properties. The key is letting us know upfront so we can plan the safest loading path and select the right truck size and crew arrangement. With good planning, even tricky access can be handled smoothly.

If your building requires lift bookings, strata approval, or set moving hours, please organise those requirements and tell us the confirmed time window. When we know the rules in advance, we can schedule the crew accordingly and reduce the risk of delays or rescheduling. It also helps ensure loading and unloading can happen efficiently and respectfully within building policies.

Yes. We handle commercial and office relocations across Perth and throughout Western Australia. We approach business moves with practical planning and careful handling so furniture, equipment, and essentials arrive safely and in order. Share your move timeline, access details, and what needs relocating, and we’ll quote and schedule the job appropriately.

You can call us directly on +61 450 050 922 for a quote or booking discussion. If you prefer, you can also request a quote online and we’ll get back to you to confirm details. For written enquiries, you can email us at [email protected].

To keep everything accurate, tell us your pickup and drop-off locations, the date you want to move, what items you’re moving, and any access issues like stairs, lifts, parking limits, or long carry distances. If you have heavy items over 100 kg, mention them early. When we have the full picture, we can provide a quote that reflects the real job and plan a smoother move.

We require at least 24 hours’ notice for bookings, and we do not offer same-day service as a standard option. This policy helps us deliver reliable scheduling and proper planning rather than rushing a move and increasing risk. If you’re close to the 24-hour window, contact us as soon as possible and we’ll advise availability.

After you request a quote, we contact you to confirm the key details that affect planning and pricing, such as access, item list, and timing. Once you accept the quote, we confirm your booking, take the 50% deposit, and lock in your move. Before move day, we may reconfirm access details to help everything run smoothly.

Your booking is secured once you accept the quote and pay the 50% deposit by bank transfer or EFTPOS. This confirms the time, crew, and truck allocation for your move. To avoid changes later, it’s important to confirm your addresses, access conditions, and any special items before paying the deposit.

If your item list changes, tell us as soon as possible. Adding or removing items can affect truck size, time, handling requirements, and the final quote. When we’re informed early, we can adjust the plan and confirm any quote updates before move day, which helps avoid delays and confusion.

Yes, we aim to ensure the important details are clear before the move. Confirming addresses, access notes, and any heavy items helps the crew arrive prepared and reduces last-minute issues. If anything changes after booking, contact us promptly so we can update the plan.

Yes. We handle residential moves of all kinds, including apartment-to-house, house-to-unit, and unit-to-unit relocations. The key differences usually come down to access and stairs, so it helps to share details like lift use, parking, and how many flights of stairs are involved. With that information, we can quote accurately and plan the safest loading approach.

Yes. We provide full pickup and delivery as part of our removal service, and we also offer single-item pickup and delivery when that’s all you need. If you only need labour support, we can also assist with loading and unloading. When you request a quote, we’ll confirm which service matches your situation.

Yes. We operate seven days a week, including weekends and public holidays, and we cover Perth and regional Western Australia. Weekend or holiday scheduling is handled like any other day, with no extra surcharge simply because of the date. Availability depends on bookings, so earlier notice is always best.

We focus on straightforward quoting, careful handling, and reliable scheduling across Perth and WA. With a standard two-mover crew, multiple truck sizes from 2-ton to 12-ton, and equipment like tail lifts, ramps, blankets, straps, and trolleys, we’re set up to handle everyday moves efficiently. We also operate 365 days a year without weekend or public-holiday surcharges, which helps customers plan around their schedule with clear expectations.

Start by calling +61 450 050 922 or submitting the quote request form with your move date, locations, and a clear item list. We’ll confirm access details, provide a tailored quote, and once you accept it, your booking is secured with a 50% deposit. From there, we stay focused on making move day organised, careful, and predictable from pickup to drop-off.